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EPoS & Loyalty Consultancy
Each year hundreds of retailers go through the pains of buying an EPoS system. With so many suppliers out there it and so many EPoS systems to choose from it soon becomes a nightmare. Time and time again Fidelity come across clients who have been completely miss sold. A restaurant may be trying to use software designed purely for retail whilst a convenience store maybe wrestling with software designed for a bar. A worst case scenario is when a client has both retail and hospitality under the same roof and needs one system to cope with both.
Buying an EPoS system is a costly exercise but by purchasing the right system with proper support and training in the first place the system will very quickly pay for itself. Choosing the wrong system or supplier can have a detrimental effect on the clients business.
Choosing EPoS system is very difficult. It requires in depth knowledge of computers, networking, software features, new technology, retail management and much more.
Fidelity offer a full consultancy service ranging from the initial design of the system, through to installation, training and support issues. Fidelity have considerable experience of business and technical operations both in the private and the public sectors and we can provide services and support to help take the hassle out of your IT infrastructure.